01
24/7 monitoring
Availability, performance, capacity, backups and replication monitored continuously across all your instances.
Monitoring, alerting & incident response
We're awake,
so you don't have to be.
Our distributed DBA team watches your databases around the clock with Avesys, our AI-powered monitoring platform — and fixes problems before your users notice them.
Production estateAvesys · live
- prod-sql-01SQL ServerHealthy
- prod-pg-02PostgreSQLHealthy
- erp-ora-01OracleWarning
- dr-sql-01SQL ServerHealthy
Incident · last night
- 02:14Alert: blocking chain on erp-ora-01
- 02:16On-call DBA acknowledged
- 02:24Root cause: runaway batch job
- 02:31Resolved — users unaffected
Databases don't keep
office hours.
Problems strike at night
At 2 a.m., batch jobs fail, backups stall and blocking chains build up — when nobody is watching.
Too many alerts
Generic monitoring floods your team with alerts until the important ones get ignored.
Users notice first
You hear about slowdowns from frustrated users, not from your monitoring.
No history to learn from
Without baselines and trends, every incident is investigated from scratch.
Watched around the clock.
Fixed by experts.
02
Smart alerting
Thresholds tuned to your workload and escalation rules agreed with you — so alerts are few, relevant and acted on.
03
Incident response
An on-call DBA picks up critical alerts day and night, and fixes the problem or escalates to your team as agreed.
04
Root-cause analysis
After every serious incident we find out why it happened and how to prevent it — and report it in plain language.
05
Proactive maintenance
Index and statistics maintenance, patching, capacity planning and backup checks that prevent incidents in the first place.
06
Avesys platform included
Every 24/7 monitoring package includes Avesys, our AI-powered platform with real-time dashboards, query analysis and mobile access.
PRODUCT
AI-Powered Database Intelligence
Avesys is an AI-powered, managed database monitoring and optimisation service. Intelligent agents collect performance metrics from your database instances, and a web-based dashboard gives you detailed insights.
- Real-time Performance Monitoring
- Query Analysis & Optimisation
- Intelligent Alerting System
- Mobile Dashboard Access
Always On. Always Ready.
Distributed team providing true 24/7 coverage across time zones
One view of your whole estate
SQL Server, PostgreSQL and Oracle — on-premises, on Azure and on AWS — monitored in a single place.
Start small.
Scale with confidence.
01 · Onboard1–2 weeks
Onboarding
We deploy Avesys, collect performance baselines, agree thresholds and escalation rules, and document your estate.
What you get
- Avesys deployed across your instances
- Baselines, thresholds and escalation matrix
- Estate documentation and contact list
02 · MonitorMonthly
Monitoring & alerting
We watch your databases 24/7 and alert your team with clear, actionable information when something needs attention.
What you get
- 24/7 monitoring with Avesys
- Actionable alerts to your team
- Monthly health and capacity report
03 · RespondMonthly
Monitoring & response
Everything in Monitoring, plus an on-call DBA who resolves incidents for you around the clock under an agreed SLA.
What you get
- On-call DBA, day and night
- Incident resolution and root-cause reports
- Proactive maintenance and monthly review
Trusted to keep critical systems running
Clients in retail, home appliances and technology rely on our monitoring and Avesys to keep their production databases healthy, day and night.
30+Enterprise clients
10Countries
24/7Global support
- KaracaHome & LivingDatabase Management (DBA)SAPMonitoringAvesys
- Pie Ventures Inc.Technology & InvestmentDatabase Management (DBA)MonitoringAvesys
- Bosch Siemens HausgeräteHome AppliancesDatabase Management (DBA)Avesys
- NexproTechnologyAvesys
Frequently asked questions
What is Avesys, and is it included?
Avesys is our AI-powered database monitoring platform: agents collect performance metrics, and a web dashboard shows health, queries and alerts. It's included in every 24/7 monitoring package.
How is this different from your managed services?
Monitoring & support watches your databases and responds to incidents, while your team keeps day-to-day administration. With managed services we take over that administration too, as your DBA team. Many clients start with monitoring and grow from there.
Do you need to install anything on our servers?
Only a lightweight Avesys agent that collects performance metrics. We agree the installation and network access with your security team during onboarding.
How fast do you respond?
Response times depend on severity and are agreed in your SLA. Critical incidents are picked up by an on-call DBA at any hour.
Can you see our business data?
Avesys collects performance and health metrics, not the contents of your tables. Access for incident response is agreed with you, and can be restricted and audited.
We already have monitoring tools. Can you work with them?
Yes. We work alongside your existing tools, route alerts to your ticketing or chat systems, and use Avesys for deeper database insight.
Ready to Optimise Your Data Operations?
Let's discuss how we can help you achieve your data management goals